Looking for an Enterprise plan? Send us an email or chat below
Not seeing your question? Send us an email or chat below
What if I need more than 14 days in the free trial?
No problem! We understand some people may need more than 14 days to try Aurelius. We offer extensions on free trials for those who need it. Contact us to request a trial extention.
What does "Unlimited" really mean?
We get it, it's hard to believe. Unlimited really means unlimited. In Aurelius, you get unlimited users, projects, notes, insights, documents and storage space. That simple. That awesome.
What data and information can I put into Aurelius?
Just about anything! We have design, product and marketing teams that put all of their user research, customer feedback and product insights into Aurelius! You shouldn't add personally identifiable information in Aurelius ("PII data") or anything mean or illegal. See our Terms of Service for more detail.
Who owns my data?
You do, plain and simple. You own your raw data and we don't share or resell that data to anyone. See our Terms of Service for more details.
Is Aurelius safe and secure?
Yes! You can read all about our security and protection methods in detail in our Security Policy but the high points are...
Every touchpoint is secure, monitored and traced by us - meaning we are as secure as any other publicly available software as a service (probably even more secure than some of them, but we don’t mean to brag)
Aurelius is protected from DDoS attacks so our servers can’t/won’t go down from spam attacks.
Port scanning is prohibited so there’s no sneaky access to your Aurelius by hijacking your access; we make sure that doesn’t happen.
We use secure data centers with Amazon Web Services (AWS). As a result, you get 99.9% uptime with Amazon level confidence. They’re secure and so are we.
Finally, our entire database is backed up daily. If disaster strikes or there’s an outage, we’ve got you covered.
Can I cancel?
Of course! You can cancel at any time during your 14 day free trial and during monthly subscriptions. Monthly plan cancellations will take affect the following month. Please note that yearly billing plans charge a discounted price up front and cancellations takes effect the following billing year.
Some of Our Happy Customers
We’d love to add you to the list
"...the ability to tag research findings with multiple words and have those tags available on type-ahead has been invaluable... the Key Insights area serves as the core of a project--all the research findings in the world are meaningless unless you can derive meaning from them. Aurelius helps me make sense out of the forest of findings."
"Aurelius provides a wonderfully cost-effective way to collaborate on research findings and insight-making."
Joe Sokohl, Senior UX Consultant and Strategist at Liquid Hub & Regular Joe Consulting
"I have tried so many digital note taking and data synthesis tools, but always feel like they are more work than they are worth and end up back at paper and postit notes. I am so glad I gave it one more try and began using Aurelius. When I saw how easy it was to import hundreds of notes in seconds and how simple it made finding key insights, I knew someone had finally made a tool that simplified and streamlined data synthesis. What I wasn't ready for however, was how helpful Aurelius was when it came time to put meaning to the insights and begin formulating the best way to communicate the findings. If you do any sort of research, strategy or business development, Aurelius will become your new go-to tool. It helps make sense of the mess of information, see patterns, track your thoughts, deepen understanding and even concept out communication. I would highly recommend giving Aurelius a try."
If you deal with data or any sort- this should be your new go-to tool. These guys have done a knock out job.
Callie Blixrud, UX Strategist and Researcher at Best Buy
"Aurelius has helped our UX research team house LOTS of feedback for the entire company to easily digest!"
Josh Kaeding, Senior User Experience Researcher at 3M
"Okay I love Key Insights. Damn this is better than Trello. It lets me tackle the big picture on topics that cross categories. It also lets me "show my work" and back up my insights with evidence easily. Okay I really really like this."
Joel Lueders, Freelance UX Designer
"It's a great way to organise and find research insights easily and quickly. Its clean interface allows me to simply get what I need, rather than searching through features..."
Joe Moran, Product Research Scientist at Cogito Corp
"...this product looks super solid... this type of tool seems like the missing link between research and action... much needed for so many companies.”
Jake Haugen, Senior User Experience Designer at The Trade Desk
“… so far I love it! It helps me to stick user feedback there and get it out of my email inbox, and when I'm ready to work through it, it's all in one place. Great tool and very easy to use.”
Mallory Kwiatkowski, Change Manager at University of Michigan
“The tool itself is powerful simplicity - it's what researchers do already, just, now there's a tool that does it. For any kind of qualitative research, you're already doing this somehow. This is a tool that helps you do it better.“
Sean Connelly, User Researcher